Frequently Asked Questions
Everything you need to know about shopping with ShopCGX
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
ShopCGX accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes levied by their local government.
Are my personal details and payment information secure?
Absolutely. ShopCGX uses industry-standard SSL encryption to protect your data. we do not store your full credit card information on our servers.